WISNOTS
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    Back-office relief for insurance brokers

    Your back office and your customer service, handled. Your advice stays with you.

    We take on the mechanical work across all insurers: portfolio maintenance, claims support and your service inbox. You advise and approve, we deliver the result.

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    Integrated with your management softwareBilled per caseAdvice and mandate stay with you
    Case · Home contents claimSupported

    Reported to the insurer, client guided through the case

    • Claim recorded and reported
    • Insurer queries handled
    • Advice and recommendation: with you alone
    Your effortone approval
    Why now

    You advise, or you administer. There is no time for both.

    Back office across dozens of insurers

    Each with its own portal, format and deadline. Portfolio maintenance and communication eat exactly your advisory time.

    No staff

    The skills shortage hits small brokers hardest and keeps worsening. Training is barely an option.

    Mistakes get expensive

    IDD and VVG documentation, growing regulation, a gap in the advice documentation is a liability issue.

    Every hour spent on administrative minutiae is an hour less with your clients, exactly where your portfolio is retained.

    What we take on

    Everything around your advice, not the advice.

    Anchor

    Claims support

    Record the claim, report it to the insurer, handle queries, guide the client through the case, the moment your mandate proves itself.

    Anchor

    Service inbox

    Contract, coverage and change questions from your clients answered, prepared for your approval, across all insurers.

    The edge in detail

    Exactly the minutiae that eats your time and stands between you and the next advisory meeting.

    Portfolio maintenanceContract changesDocuments and data entryInsurer communicationAdvice documentation preparedCommission check

    Advice, recommendation and the relationship with the client stay with you alone. We only take the minutiae off your hands.

    How it works

    One request. Four steps. Your approval.

    1

    Request or claim in

    Through your existing channels, phone, email, portal. Your client only notices you.

    2

    Prepared across all insurers

    We pull the context from your management software and the portals and draft the report or reply.

    You advise and approve

    Recommendation and decision: with you alone. Your core, untouched.

    4

    Handled and documented

    We report, follow up and keep the advice documentation, provable and on time.

    Responsibility

    Advice and mandate stay with you. Always.

    The advice untouched

    Recommendation, decision and the relationship with the client lie with you alone. We do not touch that.

    You approve

    Every reply and every report goes through your approval. Nothing goes to a client or insurer without your yes.

    Documentation-proof

    Kept IDD and VVG compliant, audit- and liability-proof, the obligation met, without your time.

    Your customers, your data

    Processing happens in your environment, GDPR-compliant. Customer and commission stay yours.

    Integration

    We dock onto your management software, not the other way around.

    You set nothing up and switch no system. Access is enough, we handle the connection to your broker management software and the insurer portals. You keep working as usual.

    keasyambitVIASblau direktBiPRO interfaces
    Why not another management system

    Outcome, not administration

    Your software administers, we get it done. The case is actually closed, not just neatly filed.

    No staff needed that doesn't exist

    The mechanical edge disappears without you hiring a specialist the market doesn't offer anyway.

    Mandate sovereignty stays with you

    Unlike with a pool, you hand over neither customer nor commission nor advice. We take on only the minutiae.

    Model

    You pay per case.
    Scales with your volume. No fixed staff.

    Per case handled, claim, service request, contract change, the ongoing portfolio maintenance flat per contract. No per-workstation price, no base fee.

    Pilot

    Give us your next claim report and a day of service inbox.

    We handle the processing and prepare the replies, you advise and approve. A pilot, no system change, no migration for your team.

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