Close finance operations end-to-end.Even the work that gets stuck in policy.

    Built for finance teams that need agents under audit policy, not chatbots loose in the GL. Simulated on your past exceptions before going live. Pay per cleared exception.

    Book a demo

    Every exception runs through 12+ policy checks before any GL post. That is why we close the variances others escalate.

    WISNOTS orchestrator trace view

    Connect once.
    Understand the whole policy.

    We integrate with your ERP, your AP/AR system, your payment processor, and your banking APIs. Not just journal-line search over your GL — a real operational view of your exceptions, your variances, and how your team resolves them under audit policy. Works with SAP, NetSuite, DATEV, Microsoft Dynamics, Stripe Billing, Chargebee, Bill.com, Tipalti, Adyen, Stripe, Mollie, banking APIs, and custom systems.

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    Sarah M.9:41 AM
    My invoice from last month shows two charges for the same service. Can you refund the duplicate and update my billing?
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    WISNOTS AIINTERNAL NOTE9:41 AM
    Fetched invoice history
    Detected duplicate charge
    Drafted reply
    Hi Sarah, I checked your account and confirmed the duplicate charge on invoice #A-4472. I'll refund $48.00 to your original payment method within 3 business days and flag your billing so this won't repeat.
    Approve
    × Reject

    Shadow mode from day one.
    Autonomous when audit signs off.

    We start in shadow mode: we draft journal entries, route exceptions, propose dunning copy, write reconciliation summaries — and your team approves each one. We learn from corrections. Auto-approve thresholds, per category, per policy, when you and audit are ready. No big-bang rollout. No trust given before it is earned.

    See what we would have cleared, before you commit.

    Run on 90 days of your past invoice exceptions, reconciliation variances, and payment failures. See what we would have cleared, what we would have escalated, and where the audit-policy edges live. Get a clearance-rate forecast before any production posting. If the numbers do not pass internal audit's bar, you walk away.

    Input needed
    45%
    API & int.
    30%
    Refunds
    55%
    Plan changes
    62%
    Auth issues
    38%
    Billing
    Refund policy28%
    SSO login errors35%
    API rate limits41%
    Plan upgrades52%
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    WISNOTS
    23 tickets last week asked about pro-rated refunds, but your docs only cover full cancellations.
    Acme Co.
    DIRECT MESSAGES
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    wisnots10:12 AM
    Ticket from Sarah Chen about a double charge on order #4521. Found the duplicate in Stripe. Should I reply with a 3–5 day refund timeline, or draft it for your review first?
    Message wisnots

    You write the policy.
    We enforce it.

    Set audit-policy rules — segregation thresholds, materiality limits, sign-off chains, escalation paths, currency-tolerance bands. Our agents know when to post, when to draft for review, and when to escalate to a human controller. Every action is logged for SOX, internal audit, and external review. Your compliance bar, enforced on every exception.

    More than closing exceptions.
    Understanding your finance ops.

    TICKET THEMESLast 7 days
    Billing Issues47
    Login Problems31
    Shipping Delays28
    Feature Requests19
    Account Access14
    Refund Policy12
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    171 tickets analyzed across 6 themes

    Theme intelligence

    We do not just clear exceptions. We surface the exception types eating your close cycle, the reconciliation variances trending up, and the customers driving payment-failure volume. Monthly, in plain finance language.

    MK
    Maria K.DE
    Ich habe meine Bestellung vor 2 Wochen aufgegeben und noch nichts erhalten.
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    wisnotsDE
    Ihre Bestellung #7291 wurde am Montag versandt. Hier ist Ihr Tracking-Link. Kann ich sonst noch helfen?

    Multilingual by default

    Your customers receive dunning + payment-failure copy in their language — DE, FR, ES, PT, IT — natively phrased. Learned from your historical AR comms, not on-the-fly translated.

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    wisnots
    Based on last week's tickets, I see 2 KB articles you're missing. I've drafted them, want to review?
    How to cancel or pause your su...
    Refund policy after cancellation

    Policy gap detection

    When we keep escalating the same exception type, we tell you. We draft the missing audit-policy rule from your past resolutions. Your policy book grows with you, not behind you.

    Pay per cleared exception.
    Nothing else.

    No seat licenses. You pay when audit accepts a clearance, not when we attempt one. Pricing scales with your volume, from your first 100 exceptions to your 100,000th.

    Pay on clearance.

    Usage-based · No platform fee

    Billed at the end of each month based on cleared volume. Set a monthly cap so there are never any surprises. Never charged for items reopened by audit.

    Common questions

    A clearance counts when audit accepts the resolution and the item stays closed for the agreed window (typically 30 days). If audit reopens it, we do not charge. That is the commitment — you pay for outcomes audit signs off on, not attempts.

    You codify your policy as rules — materiality thresholds, segregation requirements, sign-off chains. Our agents check every action against the rule set before posting or drafting. If a rule is ambiguous or missing, we escalate to a human controller and surface the gap so you can refine the rule.

    SAP, NetSuite, DATEV, Microsoft Dynamics, Stripe Billing, Chargebee, Bill.com, Tipalti, Adyen, Stripe, Mollie, and banking APIs out of the box. Custom integrations available for proprietary or in-house systems.

    Drafts are staged in a workflow your accountants approve before posting. Once you graduate categories to autonomous, posts go directly via your ERP's native API with full audit trail. Either path keeps the GL as your single source of truth.

    Each agent action is bound to an actor and a role. Approvals require a different role than the originator. The rule set is configurable per entity, per category, and per amount band — and every check is logged for audit.

    Every action — draft, approve, post, escalate, close — is logged with timestamps, actor, rule path, and the exact data the agent saw at decision time. Exports in CSV / Excel / direct ERP-audit-tool format. Audit can replay any decision against the policy active when it was made.

    Same idea, different unit: we draft instead of post. For finance that means we draft journal entries, exception routing decisions, and dunning copy — your team approves before anything hits the GL or the customer. We learn from corrections. You auto-approve categories when you and audit are ready.

    Default is 90 days of your historical exceptions. We replay each through your current policy and our agents — and report what we would have cleared (audit-acceptable resolution), what we would have escalated, and where policy edges break. You see clearance-rate before any production posting.

    We escalate the exception to a human controller and tag it as a policy gap. After three or four escalations of the same gap, we draft the missing rule based on how your team resolved similar items in the past. You and audit decide whether to adopt it.

    Soft dunning, payment-promise tracking, dispute handling, and legal escalation are each their own workflow with their own policy gates. Customer-facing copy is multilingual and learned from your historical AR comms. Legal escalation always goes to a human and never auto-fires.

    No card data ever flows through our agents. We orchestrate retry, customer notification, and payment-plan offers via your existing PCI-scoped processor. The agent sees only event metadata — failed status, reason code, customer ID — never raw card details.

    Pricing is per cleared exception, with a monthly cap you set. Peaks are common and we plan capacity for them. If your volume regularly exceeds the cap, we work out a higher annual commitment with bigger volume tiers — never surprise overage bills.
    Ticket CreatedCustomer
    Statusopen
    AssignedOperator
    Statuspending_internal
    Escalation TriggeredSystem
    HandoverL2 Support
    Statusin_progress
    Response SentOperator
    Statuswaiting_customer
    Feedback ReceivedCustomer
    Statusresolved
    Invoice GeneratedBilling
    Payment PendingFinance
    SLA BreachedSystem
    ReassignedManager
    Statusreopened
    Merge DetectedSystem
    Statusduplicate
    Approval RequestedCompliance
    Statusapproved
    Shipment DispatchedWarehouse
    Tracking UpdatedLogistics
    Delivery ConfirmedCustomer
    Return InitiatedCustomer
    Inspection ScheduledQA
    Statusclosed
    Ticket CreatedCustomer
    Statusopen
    AssignedOperator
    Statuspending_internal
    Escalation TriggeredSystem
    HandoverL2 Support
    Statusin_progress
    Response SentOperator
    Statuswaiting_customer
    Feedback ReceivedCustomer
    Statusresolved
    Invoice GeneratedBilling
    Payment PendingFinance
    SLA BreachedSystem
    ReassignedManager
    Statusreopened
    Merge DetectedSystem
    Statusduplicate
    Approval RequestedCompliance
    Statusapproved
    Shipment DispatchedWarehouse
    Tracking UpdatedLogistics
    Delivery ConfirmedCustomer
    Return InitiatedCustomer
    Inspection ScheduledQA
    Statusclosed

    Observed.

    This is how work actually runs.

    Ready to close the exceptions audit keeps reopening?

    See what we would clear on 90 days of your historical exceptions. No commitment. No long sales cycle. Two weeks from kickoff to first autonomous clearance.